Our goal is to deliver quality services to meet your current and future IT support, business phone and website needs. We aim to take the hassle out of technology, providing effective solutions to manage all your IT requirements.
Business owners are people too!
Trouble Free are passionate about bringing personal service into the business space.
We want to understand your business struggles, your goals and ambitions, and help support you across-the-board with professional IT services.
Real Help for Small Business
It is actually true, when we say we want to help.
We want to find systems that will work for you and your unique business situation and help you get the most from your technology, reassured by our dedicated support team.
Full Range of Services
Our one-stop-shop IT expertise can support your business as it stands, as well as plan and prepare for growth and change in the years to come.
Click through to find out more about our services below.
Your Physical IT Needs
Your Online Needs
Improving Business & Reducing Costs
Our work with Kincumber Veterinary Hospital took audit of all their current systems and offered improved IT, phone systems and security at reduced cost.
Hosted PBX phones offered a reduction in overall call costs and added a number of other benefits including a professional welcome message, a queue for busy periods, inbound fax to email and after-hours calls being diverted to the local emergency centre.
Our solution also offered:
- safe and secure cloud computing, boosting security, retention and access from anywhere.
- access to high speed NBN services to support their growing business.
- access to secure software solutions and cybersecurity for the practice.
- single point of contact for all IT, web and phone services, making it much easier for the practice to get help and support when required.
- reliable and accessible support, even delivering access to after-hours support to meet the needs of extended clinic hours and emergencies.
- a system that streamlined their administrative tasks, giving them the opportunity to spend less time on admin and more time delivering great service.
Why Choose Trouble Free?
Convenience
We’ll come to your home or business to resolve your issue if we can’t deal with it remotely
No Jargon
We’ll explain everything in plain English, so you understand the issue and how to resolve it
100% Australian
All products and services are procured locally and meet Australian standards
Quality
We always supply quality hardware and only recommend and use trusted products
Responsive
We’ll work around your schedule so we can get you back up and running sooner
Flexible
We can help, whether you’re struggling with a tablet, computer, internet or phone service
