Practical IT support for your business
Business IT support, across Australia
 | Servicing clients across Australia |
Slow computers, downtime and security worries pull your team away from real work. TFCS is a practical Australian IT team: proactive support, a friendly on-shore helpdesk, and IT, phones and internet from one provider. We explain what is going on in plain English and help you sort it.
25+ years
Supporting Australian business
60+
Positive client reviews
Australia
Local, on-site when needed
One partner
IT, phones and internet
What your business needs from an IT company
IT support, minus the jargon
Most businesses would rather not think about IT. They want computers that start, email that sends, files that are safe and someone helpful to call when something is not right. That is where we come in.
For more than 25 years we have given Australian businesses responsive service they can rely on, genuine helpful advice and honest pricing. No fuss, no games, straightforward. One local team helps look after your technology so you can get on with the business.
What we offer
The IT support your business needs
From day to day helpdesk to ongoing IT support, pick the level that suits you. We shape it around your business, your budget and the systems you already run.
Proactive IT support and helpdesk
Ongoing monitoring plus a friendly Australian helpdesk, so many issues are picked up early and sorted before they slow you down.
IT support
No lock-in contract? No worries. Give us a call when something breaks and we will help get you working again.
Cyber security and awareness training
Practical protection for your systems, plus training that helps your team become a stronger first line of defence.
Cloud, email and backups
Help with your everyday cloud and email, and regular backups so your data can be restored if something goes wrong.
Networks and data cabling
Reliable wired and wireless networks, structured cabling and Wi-Fi that reaches where you need it.
Antivirus and endpoint protection
Business-grade antivirus and EDR protection across your
computers, laptops and servers.
Hardware and procurement
We help you source, set up and look after the right computers, servers and devices at a fair price.
System setups and IT projects
New setups, office moves, upgrades and rollouts, planned and run so nothing slips through the cracks.
One provider, less hassle
IT, phones and internet in one place
Bring your business internet, hosted business phone systems in Sydney and mobile together with your IT support, and deal with one local team you already know. One invoice, and familiar faces when you need a hand.
Internet and NBN
Reliable business connectivity
Hosted phone systems
Cloud phones for each location
Mobile phone plans
Business mobile, sorted
Advantages of good IT support
Why businesses move to trouble free IT
Good IT support is not just fixing things when they break. It is fewer problems in the first place, help that is easy to reach, and technology decisions made with your business in mind.
Fewer interruptions
Proactive monitoring helps spot issues early, before they interrupt your team.
Local, on-shore help
Talk to real Australian technicians who get to know your setup.
Practical security
Layered protection and regular backups that help protect your data and reputation.
Honest pricing
Clear recommendations and fair pricing, with no games.
One team to deal with
IT, phones and internet looked after by one local team you can reach.
Room to grow
Support and systems that can scale as you add staff or sites.
Industries we support
Specialist IT for your sector
We tailor IT to the systems and pressures of your industry, so support fits how you actually work.
Manufacturing
Production, ERP and networks
Hospitality
POS, Wi-Fi and bookings
Veterinary Clinics
Practice software and records
Book your free IT review
Let us help keep your business trouble free
Send us a few details about your business and what is bugging you. We can take a look at your current IT, point out anything worth sorting, and talk you through the next step in plain English.
Routine support and enquiries are handled during standard business hours, with after-hours assistance available for genuine IT emergencies.
SAT Form
Getting started
Three easy steps to better IT
Free IT review
We sit down with you, map how your business relies on technology and pin down what is working and what keeps tripping you up.
A plan that fits
You get clear choices and fair pricing, ordered by what will help most with your uptime, security and running costs.
We are here to help
From then on we keep an eye on things and are here during business hours when you need a hand, with after-hours assistance for genuine IT emergencies.
Common questions
IT support FAQs
Do we have to replace our current IT setup?
No. In most cases we build on what you already have. The free review shows what is worth keeping, what needs attention and what can wait, so any upgrades stay your call and can be staged to suit your budget.
How much does IT support cost?
It depends on your size, systems and the level of support you want, so we price each business fairly rather than quoting a one size fits all figure. The free IT review gives you a clear recommendation and honest pricing before you commit to anything.
Do you support small businesses?
Yes. Small and medium businesses are the heart of what we do. You get the same responsive service and local team whether you have five computers or fifty.
When and where do you provide support?
We support businesses across Australia. A lot can be sorted remotely, and where a job needs someone on site we can arrange that. Routine support and enquiries are handled during standard business hours, with after-hours assistance available for genuine IT emergencies.
Can you take over from our current IT provider?
Yes, and we help with these moves often. We map your setup, take over the accounts and systems, and coordinate the switch in the background so day to day support carries on.
Can we bundle phones and internet with our IT?
Yes, and plenty of clients do. Bringing your internet, phones and IT together means one invoice and one local team to deal with, which keeps things simpler when you need a hand.
Let's take the tech off your plate
Tell us what's driving your team mad, the server that drops mid shift, the dead spots in the warehouse, the supplier who never rings back, and we'll tell you straight how we'd fix it. No jargon, no pressure.