IT Support

Making IT Painless & Trouble Free

Technology supports everything we do and gives us the ability to work and connect from anywhere. With businesses increasingly reliant on technology for day-to-day operations, it can be frustrating and costly when it fails. An IT breakdown can impact security, productivity and communications. It can disrupt business operations, affect clients and even damage the reputation of your business, particularly if the problem can’t be quickly resolved.

To reduce these risks, it’s important to invest in quality IT support to help you through these times. Having trusted and reliable IT support, when you need it, will save you and your business, time, money, frustration and embarrassment. Whether you’re looking for once-off help or you’re interested in future-proofing your business by engaging managed IT support, Trouble Free can help. Offering a range of services from Break/Fix IT support to managed IT services, NBN connections, antivirus protection and cloud services, you can trust Trouble Free to support the varying IT needs of your business.

Advantages of Quality IT Support

Reduce Downtime

Rest easy knowing you have quality and trusted support ready to get you back online ASAP

Stay Up-to-Date

Benefit from the latest hardware and software solutions to keep your systems up-to-date

Focus on Business

Stop worrying about IT and start focusing on how you can grow your business further

What We Offer

Break/Fix IT Support


Pay for what you need as you need it.  We provide you with a point of contact for all your IT enquiries, support issues and purchase and you’ll only be billed for time and materials for any projects you initiate.  This is the ideal service for small businesses who don’t require ongoing IT attention.

Managed IT support


We specialise in providing managed IT solutions, taking care of all the IT needs of your business for you. We can repair and service your hardware, perform regular software and security updates, recommend products, organise procurement and work with you to identify ways to optimise your IT resources. Think of it as your complete IT package solution.

NBN connections


If your business is ready to move to the NBN, or you’re looking for a new NBN provider, we can help. We can match your business to a suitable quality NBN plan that meets your business needs.  If the NBN isnt suitable, we also have Enterprise services available.  We pair these plans with a suitable Service Level Agreement to ensure your business never suffers due to unreliable internet services.

Antivirus


Malware and ransomware can cost your business dearly. They can trigger reportable data breaches, lead to extensive legal and data recovery costs and result in significant downtime. Quality anti-virus can help protect your business from malicious attacks. Trust us to secure your data, maintain privacy and keep your business online.

Cloud services


Take advantage of the many benefits of cloud services. Providing secure data storage solutions without costly infrastructure or expensive equipment, cloud services are ideal for small and mobile businesses. With the added advantage of allowing geographically dispersed teams to work as if they’re in the same office, cloud storage offers a convenient, safe, secure and scalable solution for data storage.

Contact Trouble Free to discuss how we can support your IT needs now and into the future

Contact Trouble Free to discuss how we can support your IT needs now and into the future