Internet Connections for Your Situation

The internet is the central nervous system of your business

The internet is the central nervous system of your business. Your phones, your email, and your applications all run over the internet. You don’t have time to manage outages, evaluate different plans and make sure you're getting the best deal for your business so let us manage it for you. We can navigate the various internet connection types and procure the one that’s best for you and your business.

Our Internet Plans

Available business grade NBN speeds:

Our business grade NBN offerings provide low contention ratios and lightning fast service responses.  Connection speeds range from 100/40 to 2000/500.  Packages come with the option of a 4 hour or 12 hour response service level agreements. 4 hour response SLAs come as standard with all 500/200 or faster plans.

TFCS can help you with a variety of connection types including:

  • Fibre to the Node (FTTN)
  • Fibre to the Curb (FTTC)
  • Fibre to the Premises (FTTP)
  • Fibre to the Building (FTTB)
  • Hybrid Fibre Coaxial (HFC)

Fibre connect program

The Government is upgrading FTTN and FTTC services to FTTP for free in selected areas. Contact us to see if you this free upgrade is available in your area.

Available business grade NBN speeds:

Our business grade NBN offerings provide low contention ratios and lightning fast service responses.  Connection speeds range from 100/40 to 2000/500.  Packages come with the option of a 4 hour or 12 hour response service level agreements. 4 hour response SLAs come as standard with all 500/200 or faster plans.

TFCS can help you with a variety of connection types including:

  • Fibre to the Node (FTTN)
  • Fibre to the Curb (FTTC)
  • Fibre to the Premises (FTTP)
  • Fibre to the Building (FTTB
  • Hybrid Fibre Coaxial (HFC)

Available Synchronous Fibre connection speeds:

Synchronous connection speeds (where upload and download speeds are the same) are available over fibre through NBN’s Enterprise Ethernet service and other Fibre network carriers. Syncyhronous internet connections come in 2 different types of Class of Service (CoS).

Low CoS is like your standard NBN connection, where the intention is to get you as close to your designated speed as possible.

High CoS which guarantees that the connection speed you pay for is the connection speed you will get.

All our connections come with a 99.95% Service Availability guarantee and an under 4 hour response target with 24/7 support.

Connections on the move

For those still not connected to the NBN, or who are looking for a more portable solution, we have both 4G and 5G mobile services available. TFCS can connect you to data plans on either the Optus or the Telstra network - whichever works best in your area.

Connection speeds range* from up to 100/100 Mbps for 4G connections, to up to 250/250 Mbps connections on the Telstra network.

*Connection speed varies depending on the coverage in an area.

100/40 Mbps

250/100 Mbps

500/200 Mbps

1000/400 Mbps

2000/500 Mbps

250 Mbps

500 Mbps

1000 Mbps

2000 Mbps

5000 Mbps

10,000 Mbps

100/20 Mbps

250/20 Mbps

400/40 Mbps

Why Choose TFCS for Your Internet Connection

Speeeeeed

When everyone wants the whole interet at the same time, we have plans that can deliver.

Local Support

Our team is here, in Australia with you.

All Australian

Australian owned
Australian run

Fast Response

Our packages come with either a 4 hour or 12 hour response time service level agreements.

Frequently Asked Questions

NBN, FTTP, NTD, BBQ... What?! (Definition of Terms)

Every system, organisation or technology comes with it's own lingo. Here are some terms that come up with regards to the NBN.

NBNNational Broadband Network - The national provider of internet connectivity.
FTTNFibre to the Node - Fibre from the local networking exchange to the closest node. From there it's copper wire to all the connected services.
FTTCFibre to the Curb - Fibre from the local networking exchange to the closest DPU. From there it's copper wire to the two connected services.
FTTPFibre to the Premises - Fibre all the way to your premises.
FTTBFibre to the Building - Also known as Fibre to the Basement, this connection type runs fibre to your building, then connects to the local Ethernet network before it arrives to your unit/suite.
HFCHybrid Fibre Coaxial - A connection type used where the existing Pay TV or cable network cable can be used to make the final stretch of the nbn network connection.
DPUDistribution Point Unit - As seen in FTTC, it's the device that bridges the copper line to your premises with the fibre. Often in a pit outside your building.
SLAService Level Agreement - An agreement between parties that defines the level of service expected / strived for.
MbpsMegabits per second - the transfer rate across a networking medium
CoS
Class of Service - Also known as Service Classes, and denotes the intention or capability to meet the advertised speed.
4G
Fourth Generation of mobile technology - A specification created by the ITU which is used by our phones to transmit information to the mobile towers.
5GFifth Generation of mobile technology - A specification created by the ITU which is used by our phones to transmit information to the mobile towers.
BBQ... yeah, that's just a cooking method - not Internet related.

 

Can I choose where the NTD is placed inside my building or home?

Yes! Not only that, you can be involved in choosing where the external section goes too.

The connection for FTTP runs fibre to a location on the outside of the building, and then another fibre cable to the NTD inside.

There are some limiting factors (such as length of NBN supplied fibre cable), and an electrician/data cabler may be required to attend your site to help.

How do I start the process?

Just contact us. Simple!

We can also tell you over the phone or via email whether or not your location can be upgraded free of charge.

Need a reliable Internet connection to support your business?