Cyber security, human risk

Cyber Security Awareness Training

One Australian team keeping your production and office systems running.

For businesses across Australia

Your firewalls and antivirus can only do so much. Many attacks start with a person: a convincing email, a reused password, a rushed click. Trouble Free Computing Solutions gives your team the knowledge, skills and practice to become a stronger first line of defence.

Monthly videos
Knowledge tests
Simulated attacks
For your team
cyber security awareness training

Why awareness training matters

Your people are your biggest security opportunity

Attackers know it is often easier to trick a person than to break through technology. One click on a fake invoice or a login entered on a spoofed page can be all it takes to let ransomware in or expose customer data.

Cyber security is now a growing priority for Australian business. Awareness training is one of the most practical, cost effective steps you can take, and it supports the wider security work we do across your systems, email and backups.

Phishing and scams keep rising

Email remains the number one way attackers get in.

Growing expectations

Frameworks such as the ACSC Essential Eight and growing security expectations put the focus on how you manage risk.

People are the target

Email remains the number one way attackers get in.

25 Years

25+ years

Supporting Australian business

Star Rating

60+

Positive client reviews

People First

Australia

Local, on-site when needed

Support

Local support

Part of your full IT security

How the training works

A simple three-part program that builds real habits

Short, regular and practical. Staying secure means staying aware, so we make good security a habit rather than a one-off session.

1

Learn

Monthly training videos

Short, regular and practical. Staying secure means staying aware, so we make good security a habit rather than a one-off session.

About 10 minutes
One topic at a time
For all staff
2

Check

Knowledge assessment

After each video, a short multiple-choice test reinforces the key points and shows how well the message landed. It keeps the learning active and helps you see where your team is confident and where a topic needs a second look.

Quick multiple choice
Reinforces learning
Tracks understanding
3

Practise

Simulated attack drill

We run practical, simulated exercises that mirror the training topics in a safe, risk-free environment. Your team gets to recognise and respond to a realistic threat without any of the consequences, which is where confidence really grows.

Real-world scenarios
Behaviour focused
Ongoing improvement

What the training covers

The threats your team will learn to spot

Topics rotate through the everyday risks that businesses face, so wareness stays current as threats change. Your team will learn about a wide range of cyber threats including common topics such as:

Phishing and scam emails
Ransomware and malware
AI-driven attacks
Denial-of-service attacks
Passwords and account safety
Social engineering
Safe use of devices
Handling sensitive data
Spotting and reporting incidents

Why it is worth it

Stronger security, from the inside out

Fewer risky clicks

Staff learn to pause, check and question, so fake emails and malicious links are far more likely to be caught.

A real security culture

Good habits spread across the team, so security becomes part of how everyone works rather than one person's job.

Supports good habits

Regular training and simple records help show your team takes cyber risk seriously, which can support your insurance or security reviews.

Part of your bigger security picture

One local team for your IT

Shield Icon

IT support and security

Layered protection across your systems, email, devices and backups, looked after by one local team.

IT support and security

Data cabling and networks

Structured cabling and reliable networks that give your security the foundation it needs.

Internet and NBN

Internet and NBN

Business grade connectivity to keep your team online, protected and productive.

Try our training on for size

Start your team's security awareness training

Tell us about your business and how many people you would like to train. We will set up your free trial and show you how the videos, tests and drills work together. Give us a call during business hours and we can talk you through it.

  • Free trial, no obligation
  • Practical training your team will actually use
  • Backed by 25+ years of local IT experience

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Common questions

Security awareness training FAQs

What is cyber security awareness training?

It is ongoing training that helps your staff recognise and respond to cyber threats such as phishing, scams and ransomware. Our program combines short monthly videos, a quick knowledge test and simulated attack drills so good habits actually stick.

How long are the training videos?

Each video runs for around 10 minutes and covers one topic. That keeps it easy to fit into the working month while still building awareness over time.

Do you run simulated phishing or attack exercises?

Yes. We run practical, simulated exercises in a safe, risk-free environment that relate directly to the training. Your team gets to experience and respond to a realistic threat without any real consequences.

Does this help with the Essential Eight or our cyber obligations?

Staff awareness is a recognised part of managing cyber risk and complements frameworks such as the ACSC Essential Eight. Regular training and records help you show that your team is being educated on current threats. It will not make your business compliant on its own, but it is a practical part of managing cyber risk, and we are happy to talk through how it fits your setup.

How many staff can take part?

The program is designed for your team, from front desk to management. Tell us how many people you would like to train and we will tailor the rollout to suit.

Can we try it first?

Yes. You can start with a free trial to see how the training works for your team before you commit. Get in touch and we will set you up.

Let's take the tech off your plate

Tell us what's driving your team mad, the server that drops mid shift, the dead spots in the warehouse, the supplier who never rings back, and we'll tell you straight how we'd fix it. No jargon, no pressure.