Are you a veterinarian? Do you run a vet clinic or animal hospital?
We know the veterinary industry is a labour of love for most of you. It involves incredibly long hours, messy work, and none of the government support that other medical industries enjoy. As you approach the busiest time of the year, we want to reward you for the dedication you show to our four-legged, winged, and slithery companions.
Our owner is married to a Veterinarian and a significant portion of our clients are Vet clinics so we have years of experience working with the Veterinary industry and understand its needs and its unique challenges.
To help you out, Trouble Free is offering a free IT consultation to all vet clinics and hospitals nationwide during November. We can help you address some of those nagging concerns that have been gathering dust balls on your to-do list and help you enter the Christmas period with fewer bumps and pitfalls in your network.
Here’s a list of just a few of the things we can help with.
Improve NBN stability, including free upgrades to Fibre-to-the-Premises for many locations.
Suffering from an unstable internet connection? Frustrated that you can’t get issues fixed? We can help address your NBN reliability issues. If you’re in an area with infrastructure problems that can’t be resolved, we can also assist with direct Fibre or Enterprise Ethernet connections as an alternative to the NBN, offering speeds of up to 1000/1000Mbps. We make connectivity issues a distant bad memory by connecting you the right way.
Provide improved automation for phone systems.
Still using an old on-premises phone system or an answering machine? Do you still have to remember to push the after-hours button on your phone when you leave? Phone systems have evolved in leaps and bounds in recent years. Modern systems can automate your business hours, provide call recording options, sentiment analysis, introduce menus and queues with callback options, and feature customisable professional audio productions. They are geographically agnostic, meaning you can connect branch clinics on one system with different phone numbers for each branch. We can also incorporate mobile phones into the mix with mobile SIMs using either the Optus or Telstra network.
Advice about IT security and assistance in hardening your security.
Concerned about your security and wondering if your protection level is adequate? Are you using a free antivirus product or none at all? Do you have a backup solution for your critical documents, X-rays, ultrasound images, etc.? Aside from data loss, a serious cyber incident can expose your customers’ personal data to risk and shut your clinic down for weeks while a response team cleans up the breach. Many rely on untested cybersecurity policies only to find out they have failed to meet the minimum security standards when making a claim. Let us review what you have in place and provide advice on where you need to improve to minimize the risk of needing to test your insurance provider’s willingness to pay out a claim.
Consolidation of services, reduction in hardware, and more effective use of equipment.
With IT equipment, less is definitely more. All equipment fails eventually and is expensive and inconvenient to replace. Let us review your existing equipment and see if we can consolidate it, recommending alternatives to on-premises equipment that require maintenance and replacement when they fail.
Website development, management, and marketing.
Looking to attract new clients or represent your business more professionally online? Is your website maintained, serviced, and updated, or is it stuck where the original developer left it? Chat with us about your website to ensure it’s in a healthy state. We can also help with web marketing campaigns such as SEO or Google AdWords.
Wireless network design to eliminate dead spots in your clinic.
Do you have annoying wireless dead spots? Can’t get a signal in the X-ray room? Pages refuse to load at the back of the clinic? We can design a mesh network that will span any size clinic, providing seamless, continuous coverage no matter where you wander.
New clinic fit-outs.
Building a new clinic? We can help with data cabling, internet connection, PC hardware, and phone systems. Get your clinic set up right the first time with a strong IT backbone.
Printing reviews and product procurement.
Are you forever changing toner in your printer? Spending a fortune on paper? We can review your setup to ensure you have the right type of printer for your clinic and significantly reduce your overall running costs.
Interested?
Give us a call on 1300 558 504 or get in touch with us online to book in your free consultation. Offer expires COB 30th November 2024. Offer only valid within Australia.