Technical Support

Trouble Free Computing Solutions employs technicians with a wealth of knowledge in supporting both domestic and commercial IT environments and the latest telecommunications technology.  Ask us how we can help improve your experience in areas including:

  • Computer repairs, services, upgrades and sales
  • Virus diagnostics and removal
  • Network design and communication issues
  • Printers and consumables
  • Internet services
  • Software and hardware procurement
  • IT network and policy reviews
  • Consumables procurement

We make supporting your IT infrastructure a painless experience.

Why are we so popular?

Paperless solutions

Are you sick of filing cabinets slowly taking over all your office space?  We can help you get rid of all your paper records and replace it with an electronic filing system instead.  A paperless filing solution provides the following benefits:

  • Increased storage space
  • Small office space/storage costs
  • Reduced risk of damage, theft or loss
  • Can be included in data backups
  • Multiple users can access the same documents at the same time
  • Easier remote access to documentation
  • Reduced consumables costs
  • Less office clutter
  • Increased confidentiality – no files left open on desks

No customer too small

Whether you have a want us to provide regular servicing or just to address the odd issue once or twice a year we’re happy to look after small businesses and new businesses with just as much enthusiasm as our medium sized enterprises.

Prompt service

Same day response to all urgent incidents.

One stop shop

Trouble Free Computing Solutions has a well rounded range of solutions that allow us to cater for the IT needs of any business.  From websites to phone systems to desktops we can look after all your needs.

Great value

We recognise that not all businesses need the latest and greatest technology.  We provide solutions for businesses to meet their needs without going overboard.  We have a range of value solutions as well as premium alternatives.

IT Support for Businesses

Trouble Free Computing Solutions provides IT support for small to medium businesses to support their existing IT team or in lieu of having onsite IT personnel.  Our group of qualified technicians can assist your business with numerous solutions including:

Asset procurement:

  • Desktops and Laptops
  • Printers and printing consumables
  • Scanners and MFD’s
  • Switches, Routers and Wireless Access Points/Extenders
  • Software
  • Tablets
  • Media servers
  • Servers
  • Network Attached Storage

IT Management:

  • Maintenance plans and servicing
  • Lease plans
  • Migration and upgrade scheduling
  • Security audits and testing
  • Hosted server solutions

IT Support:

  • Desktop support
  • Server support
  • LAN/WAN support
  • Virus removal and protection
  • Printer support and maintenance

Training:

  • One on one training
  • Group classes

Backup solutions:

  • Onsite backup solutions
  • Cloud backup solutions
  • Offsite backup solutions

Email solutions:

  • Exchange servers
  • Hosted exchange
  • POP/IMAP Email solutions

Enterprise grade phone systems:

  • Hosted PBX phone services
  • 1300/1800 phone numbers
  • Soft phone solutions
  • Voicemail to email

Wireless networking:

  • Small office WIFI solutions
  • Enterprise grade wireless networks with multiple access points

Internet connections:

  • Business grade ADSL services
  • Business grade NBN services
  • Business grade fixed wireless

Get in touch with us today to talk about what IT Support we can do, to help with your Business